Client Background/ Brief:
Restaurant client from Middle east.
Client needs an App which can easily used by the Hostess for Reservation of Table. To manage the Walkin flow,Guests with pre-booked tables to serve them better.
Front end: Android Tablet and iOS iPad App
Backend: .Net Web APIs
- Know the status of the restaurant tables in real time, making it easier to manage tables and avoid manual errors.
- Get real-time analytics and actionable insights based on operational and customer metrics.
- Use consumer profiles and transaction history and delight your guests with personalized initiatives.
- Automated reminders to customers for upcoming reservations as well as reminders if customers do not turn up on time with our advanced notification including the minutes of delay the customer will get.
- Customized option to accept reject customer bookings or keep it on automated mode.
- Automatically block bookings when restaurant is closed or a holiday etc.
- Maximize table occupancy using real-time, digitized data on table availability, status tracking and utilization rates
- See guests’ profiles to know their likes and preferences, and tailor delightful dining experiences for them
- Easier and Manual errors free process for Hostess.
- Better management of heavy walkins with Waiting Time predictions.
- Increase customer satisfaction ratio with better service and personalized hosting treatment.