Case Studies

Rajkot Municipal Corporation (RMC)

Client Background/ Brief:

Rajkot Municipal Corporation (RMC) is a local government committed to provide basic infrastructure facilities including entertainment facilities to the people of the city. RMC is very well known for the managing the city by using private sector participation as well as introduction of innovative mechanism in management to serve people efficiently. City has prepared different plans for improving services and to nullify gap between services and demands.

Business Needs:

Rajkot Municipal Corporation always tries to keep pace with changing time and latest technology. To provide quality services to the citizens of Rajkot, RMC has come up with a unique endeavour RITE eGovernance. By RITE e Governance citizens of Rajkot will be given Responsive, Intelligent, Transparent and Effective e Governance services. This is first of its kind visible approach towards integrated e Governance services, wherein innovative initiatives are implemented and are sustained since inception. In an effort to provide best services to the citizens RMC has launched mobile application.

Solution Developed:


  • Front End
  • Back End
    PHP WebServices


  • Register with Email/Mobile Number
  • Login is not necessary.
  • Full User Interface available in Gujarati and English both.
  • Dashboard with 8 civic services.
  • User can pay Property Tax/Professional Tax/Water Tax from app.
  • Easly download Birth Certificate / Death Certificate / Marriage Certificate as PDF.
  • Register Complaint regarding RMC.
  • See Latest Status for Complaints.
  • Download Shop Establishment Certificate.

Benefits Realized:

  • Making civic service easily.
  • Complaints fast and get instant solution.
  • Download Birth/Death/Marriage/Shop Establishment Certificate any time, anywhere.
  • Pay Property Tax/Professional Tax/Water Tax from mobile.
  • Get Latest news and schemes from RMC.

Case Study Title:

Rajkot Municipal Corporation (RMC)


Rajkot Municipal Corporation


Civic Infrastructure and Administration

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